Privacy Policy

Last Updated: 25 Feb 2026

1. Introduction

Sweet Spot MediSpa ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, schedule services, or opt into our SMS and email communications.

By using our services or opting into our communications, you agree to this Privacy Policy and our Terms and Conditions.

2. Information We Collect

Contact Information

We may collect your name, email address, phone number, mailing address, and other contact details when you submit forms, book appointments, request information, or otherwise communicate with us.

Communications Data

If you opt in to receive SMS or email communications, we collect and maintain records of:

Your consent

Messaging preferences

Message history

Opt-out activity

Usage and Device Information

We may use cookies, pixels, analytics tools, and similar technologies to collect:

IP address

Browser type

Device information

Pages visited

Interaction data

This helps us improve our website and marketing performance.

Appointment and Service Data

If you schedule appointments or use our services, we may collect information related to those services to properly fulfill your requests.

3. How We Use Your Information

We use your information to:

Provide requested services and customer support

Send appointment confirmations and reminders

Send SMS and email communications that you have consented to receive

Respond to inquiries

Improve our website and marketing efforts

Maintain compliance records for consent and opt-outs

Protect against fraud, abuse, and security threats

4. SMS Consent and Communications

How Consent Is Obtained

We obtain SMS consent directly from you before sending any text messages. Consent may be collected through:

Website forms where you voluntarily provide your phone number and check an explicit SMS consent checkbox

Appointment booking forms that clearly disclose SMS notifications

Digital intake forms or written agreements

In-person or verbal opt-in where consent is properly documented

By providing your mobile number and opting in, you expressly agree to receive recurring marketing and informational text messages from Sweet Spot MediSpa at the phone number provided.

Consent is not a condition of purchase.

Message Frequency

Message frequency varies. You may receive up to 4 messages per month.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier plan. For details, contact your wireless provider.

Opting Out

You may opt out of SMS messages at any time by replying STOP to any message. After you send STOP, you will receive a confirmation message and you will no longer receive SMS communications unless you opt back in.

Reply HELP for assistance.

Record Retention

We maintain records of SMS opt-in consent and opt-out activity in accordance with applicable laws and carrier requirements.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You may adjust cookie preferences in your browser settings, though some website features may not function properly if cookies are disabled.

6. How We Share Your Information

We do not sell your personal information.

We do not share mobile phone numbers, SMS opt-in data, or consent information with third parties or affiliates for marketing or promotional purposes.

We may share information only in the following limited circumstances:

Service Providers

We may share information with trusted vendors who help us operate our business, such as:

SMS and email delivery platforms

Scheduling software providers

Customer support tools

Analytics services

These providers may only use your information to perform services on our behalf.

Legal Requirements

We may disclose information if required by law or if necessary to protect the rights, safety, and security of Sweet Spot MediSpa, our users, or others.

Business Transfers

If Sweet Spot MediSpa undergoes a merger, acquisition, or asset sale, user information may be transferred as part of that transaction. Any successor entity will be required to honor this Privacy Policy.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

7. Your Choices

SMS Opt-Out

You may opt out of SMS communications at any time by replying STOP to any message. A confirmation message will be sent.

Email Opt-Out

You may unsubscribe from marketing emails by clicking the unsubscribe link included in the email.

Access, Correction, or Deletion

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no transmission method or storage system is guaranteed to be completely secure.

9. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

10. Updates to This Policy

We may update this Privacy Policy periodically. Any updates will be posted with a revised "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact:

Sweet Spot MediSpa
Phone: (239) 789-3098
Email: [email protected]
Address: 11621 S Cleveland Ave Suite 60, Fort Myers, FL